Cancellation Policy & Cancellation Form
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity:
A. Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract without giving any reason.
The cancellation period is fourteen days.
To exercise your right of withdrawal, you must inform us (EDK Automotive GmbH, In den Auwiesen 21, 69168 Wiesloch, Almanya, E-posta: info@edkauto.com) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the Revocation
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.
In the case of contracts for the supply of goods, we may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. For goods that, due to their nature, cannot normally be returned to us by mail (freight forwarding goods), the direct costs of return are estimated at a maximum of approximately €65 per item.
You are only liable for any diminished value of the goods if this diminished value is due to handling of the goods that is not necessary for testing their condition, properties, and functionality. If, in the case of service contracts, you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you inform us of your exercise of the right of withdrawal with respect to this contract, compared to the total scope of the services stipulated in the contract.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal does not apply to consumers who are not citizens of a Member State of the European Union at the time of conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of conclusion of the contract.
The right of withdrawal expires prematurely in the case of contracts for services if we have fully performed the service and we only started performing the service after you gave your express consent and simultaneously confirmed your knowledge that you will lose your right of withdrawal upon complete fulfillment of the contract by us.
Affiliated/Financed Businesses
If you finance this contract with a loan and later cancel it, you are also no longer bound by the loan agreement, provided both contracts constitute a single economic unit. This is particularly likely to be the case if we are also your lender or if your lender uses our services for the financing. If the loan has already been disbursed to us when the cancellation takes effect or when the goods are returned, your lender assumes our rights and obligations under the financed contract with respect to the legal consequences of the cancellation or return. The latter does not apply if this contract concerns the acquisition of financial instruments (e.g., securities, foreign currency, or derivatives). If you wish to avoid any contractual obligation as far as possible, exercise your right of cancellation and also cancel the loan agreement if you are entitled to do so.
General Information
1) Please avoid damaging or soiling the goods. Please return the goods to us in their original packaging, including all accessories and packaging materials. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage by using suitable packaging.
2) Please do not return the goods to us freight collect.
3) Please note that the aforementioned points 1-2 are not prerequisites for the effective exercise of your right of withdrawal.
B. Cancellation Form
If you wish to cancel the contract, please fill out this form and return it.
To
EDK Automotive GmbH,
In den Auwiesen 21, 69168 Wiesloch
Germany,
E-Mail: info@edkauto.com
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*).
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of the consumer(s)
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Signature of consumer(s) (only for notifications on paper)
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Date
(*) Delete as appropriate
