Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations. "Personal data" means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal information. Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is then stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. This processing is based on Article 6(1)(f) GDPR, as it is in our overriding legitimate interest to ensure the smooth operation of our website and to improve our services.
contact
Responsible
Please contact us if you wish. The data controller is: Ozgur KESKIN, EDK Automotive GmbH, In den Auwiesen 21, 69168 Wiesloch, Almanya, E-posta: info@edkauto.com
Customer initiates contact via email
When you contact us proactively via email, we collect your personal data (name, email address, message text) only to the extent that you provide it. This data processing serves the purpose of processing and responding to your inquiry. If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice regarding a potential purchase, preparing a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR.
If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) GDPR. We will only use your email address to process your inquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Collection and Processing of Data When Using the Contact Form:
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of contacting you.
If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice regarding a potential purchase, preparing a quote) or relates to a contract already concluded between you and us, this data processing is based on Article 6(1)(b) GDPR.
If the contact is for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.
We use your email address only to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Use of Calendly:
We use the appointment booking function “Calendly” on our website, provided by Calendly LLC (BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA).
When you use this function, we collect and process your personal data (first and last name, email address, telephone number, message text) only to the extent that you provide it. This data processing serves the purpose of scheduling appointments and improving user-friendliness.
Calendly uses technologies such as cookies. The following information, among other things, may be collected and transmitted to Calendly: IP address, date and time of page access, device model, information about your browser and operating system, and your location.
Your data may be transferred to third countries such as the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Calendly is certified under the TADPF and has thus committed to complying with European data protection principles. Your personal data is processed for appointment booking based on Article 6(1)(b) GDPR for the performance of the contract concluded with us or for taking steps prior to entering into a contract.
The use of cookies or similar technologies is based on your consent pursuant to Section 25(1) Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6(1)(a) GDPR. The processing of your personal data through the use of cookies is based on your consent pursuant to Article 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data protection and the use of cookies at Calendly can be found at https://calendly.com/privacy .
Use of HubSpot for Appointment Booking:
We use the appointment booking function of HubSpot, Inc. (25 First Street, Cambridge, MA 02141, USA; “HubSpot” with an office in Ireland: HubSpot, 2nd Floor, 30 North Wall Quay, Dublin 1, Ireland) on our website as part of a data processing agreement.
When you use this function, we collect and process your personal data (first and last name, email address, telephone number, message text) only to the extent that you provide it. The data processing serves the purpose of scheduling appointments and improving user-friendliness. HubSpot uses technologies such as cookies. The following information, among other things, may be collected and transmitted to HubSpot: IP address, date and time of the page visit, device model, information about the browser and operating system you are using, and your location.
Your data may be transferred to third countries such as the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). HubSpot is TADPF certified and has therefore committed to complying with European data protection principles.
The processing of your personal data for appointment booking is based on Article 6(1)(b) GDPR for the performance of the contract concluded with us or for taking steps prior to entering into a contract. The use of cookies or similar technologies is based on your consent pursuant to Section 25(1) Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6(1)(a) GDPR. The processing of your personal data through the use of cookies is based on your consent pursuant to Article 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data protection and the use of cookies can be found at https://legal.hubspot.com/de/privacy-policy and https://legal.hubspot.com/de/dpa .
Customer account Orders
Customer account
When you open a customer account, we collect your personal data to the extent specified there. This data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Article 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent before its withdrawal. Your customer account will then be deleted.
Collection, processing and transfer of personal data during orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing this data is necessary for entering into a contract. Failure to provide this data will result in the contract not being concluded. Processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data will be shared, for example, with shipping companies, dropshipping and fulfillment providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to the minimum necessary.
Reviews Advertising
Data collection when writing a comment or review
When you comment on or rate an article or post, we collect your personal data (name, email address, comment text) only to the extent that you provide it. This data is processed for the purpose of enabling and displaying comments and ratings.
By submitting your comment/review, you consent to the processing of the data you provide. This processing is based on Article 6(1)(a) of the GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing based on consent before its withdrawal. Your personal data will then be deleted.
When your comment/review is published, the name and email address you provided will be published.
Website logo for Google customer reviews
Our website includes the Google Customer Reviews logo from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This logo is used to display the number and results of our Google reviews and to promote participation in this program.
Google uses cookies to display the logo on our website and to show you personalized ads on Google. This may involve processing and transmitting your IP address to Google.
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. Your personal data is processed with your consent in accordance with Article 6(1)(a) of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on terms of use and data protection when using Google Customer Reviews can be found at https://www.google.com/shopping/customerreviews/static/tos/de/1_01_tos.html and at https://policies.google.com/privacy?hl=de .
Using Trustpilot
We use the "Trustpilot" review system from Trustpilot A/S (Pilestræde 58, 1112 Copenhagen, Denmark; "Trustpilot") on our website.
Trustpilot allows us to collect customer reviews and display them on our website to give you insight into the quality of our services.
After placing an order, you may receive an invitation from us or Trustpilot to submit a review, which you can then do. The following data may be processed by us or Trustpilot: email address, name, information about your device and location (IP address, browser settings, type of browser used, browser language, time zone), information about your Trustpilot user account (username, photo, preferred language), information about the product purchased or service used (reference or order number, product details), the content of your review and the star rating you gave, and your product photos or videos (if you have attached them to your product review). This data may also be used to verify your review.
Your data is processed on the basis of Article 6(1)(a) GDPR with your consent, provided you have expressly agreed to the transfer of your data and to receiving the review request. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data protection when using Trustpilot can be found at: https://de.legal.trustpilot.com/for-reviewers/end-user-privacy-terms .
Use of the Trusted Shops rating system (Trustbadge)
We use the Trusted Shops SE rating system (Subbelrather Str. 15C, 50823 Cologne, Germany; "Trusted Shops") on our website.
Trusted Shops and we are jointly responsible for the collection of your data and its transfer to Trusted Shops when you use this service. This is based on an agreement between us and Trusted Shops regarding the joint processing of personal data.
Accordingly, we and Trusted Shops are equally responsible for fulfilling our obligations under the GDPR, in particular for fulfilling the information obligations pursuant to Articles 13 and 14 GDPR and for granting the data subject rights pursuant to Articles 15-21 GDPR. You can find more information at https://help.etrusted.com/hc/de/article_attachments/4422901015569 . Trusted Shops enables us to collect customer reviews and display them on our website via the "Trustbadge" to give you insight into the quality of our services. After placing an order, you may receive an invitation from us or Trusted Shops to submit a review, which you can then do. The following data will be processed by us or Trusted Shops: email address, order information (order total, order number, and, if applicable, the product purchased). This data may also be used to verify your review. When you access our website and the Trustbadge is displayed, the following data will also be processed by us or Trusted Shops: your IP address, the date and time of access, the amount of data transferred, and the requesting provider. This processing is based on Article 6 Paragraph 1 Letter a of the GDPR with your consent, provided you have expressly agreed to the transfer of your data and to receiving the review request. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out based on your consent before its withdrawal. Further information on data protection at Trusted Shops can be found at: https://www.trustedshops.de/impressum-datenschutz/#datenschutz .
Review reminder
After your order, we would like to ask you to rate your purchase.
For this purpose, we use your personal data (name, email address, order information), independently of the contract processing, to send you a review reminder by email after your order has been placed, provided you have expressly consented to this.
This processing is based on Article 6 Paragraph 1 Letter a of the GDPR with your consent. You can revoke your consent at any time by using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out based on the consent before its revocation.
Use of your personal data for sending postal advertising
We use your personal data (name, address), which we received in connection with the sale of goods or services, to send you postal advertising, unless you have objected to this use. Providing this data is necessary for the conclusion of the contract. Failure to provide it will result in the contract not being concluded.
This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in direct marketing. You can object to this use of your address data at any time by notifying us. Contact details for exercising your right to object can be found in the legal notice.
Use of the email address for sending newsletters
We use your email address to send you information and offers via newsletter, provided you have expressly consented to this. The data processing serves solely the purpose of promotional communication. For this purpose, we process your email address and, if applicable, other data that you voluntarily provided when subscribing to our newsletter.
This processing is based on Article 6 Paragraph 1 Letter a of the GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out based on the consent before its revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list. Despite removal from the mailing list, we may continue to store your email address in a so-called blacklist to prevent you from receiving newsletter emails from us in the future. This storage is based on Article 6 Paragraph 1 Letter f of the GDPR, based on our and your legitimate interest in preventing the reuse of your email address for sending our newsletter. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
Use of the email address for sending direct marketing.
We use your email address, which we obtained in connection with the sale of goods or services, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. Providing your email address is necessary for the conclusion of the contract. Failure to provide it will result in the contract not being concluded. This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. Our contact details for exercising your right to object can be found in the legal notice. You can also use the unsubscribe link provided in the advertising email. No costs other than standard transmission fees will be incurred.
Use of email address for availability notifications
We offer a stock availability notification service on our website. If an item is temporarily unavailable, you can enter your email address on the respective product page and be notified by email when it becomes available, provided you have consented to this. You will receive a one-time email notification when the item is available. This processing is based on Article 6(1)(a) of the GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. You can unsubscribe from the availability notification at any time by contacting us. Your email address will then be removed from the mailing list.
Inventory management
Use of an external merchandise management system
We use an enterprise resource planning (ERP) system for order processing. For this purpose, your personal data collected during the ordering process will be transmitted to Billbee GmbH, Arolser Str. 10, 34477 Twistetal.
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is based on Art. 6 para. 1 lit. b GDPR.
Payment service provider credit report
Using PayPal Checkout
We use the PayPal Checkout payment service from PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you the option of paying via this service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6(1)(b) GDPR.
Cookies may be stored that allow your browser to be recognized. The resulting data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in offering a customer-oriented range of payment methods. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
Credit card via PayPal, direct debit via PayPal & "Pay later" via PayPal
For certain payment methods, such as credit card via PayPal, direct debit via PayPal, or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical methods using credit reference agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit reference agency and uses the information received about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) calculated using scientifically recognized mathematical-statistical methods, which may incorporate address data, among other factors. Your legitimate interests are protected in accordance with legal regulations. The data processing serves the purpose of credit assessment for initiating a contract. This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in protecting against payment defaults when PayPal provides services in advance. You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data based on Article 6(1)(f) GDPR by notifying PayPal. Providing this data is necessary for concluding the contract with your chosen payment method. Failure to provide this data will result in the contract not being able to be concluded with your chosen payment method.
Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is based on Article 6(1)(b) GDPR. To process this payment method, PayPal may then forward the data to the respective provider. This processing is also based on Article 6(1)(b) GDPR. Local third-party providers may include, for example:
Purchase on account via PayPal
When paying via invoice, the data required for payment processing is initially transmitted to PayPal. To process this payment method, PayPal then transmits the data to Ratepay GmbH (Franklinstrasse 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the selected payment method. This processing is based on Article 6 Paragraph 1 Letter b GDPR. Ratepay may conduct a credit check using mathematical-statistical methods (probability or score values) with credit agencies, following the procedure described above. The data processing serves the purpose of credit assessment for initiating a contract. This processing is based on Article 6 Paragraph 1 Letter f GDPR, due to our overriding legitimate interest in protecting against payment defaults when Ratpay provides services in advance. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/ . More detailed information on data processing when using PayPal can be found in the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full .
Using Klarna payment options
We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the chosen payment method. This processing is based on Article 6(1)(b) GDPR.
Cookies may be stored to enable the recognition of your browser. The resulting data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in offering a customer-oriented range of payment methods. You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.
For certain payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant bank transfer), "Financing"
(installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, and order-related data, to a credit agency for identity and credit verification. Klarna uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) calculated using scientifically recognized mathematical-statistical methods, which incorporate address data, among other factors. Your legitimate interests are protected in accordance with legal regulations. The data processing serves the purpose of credit assessment for initiating a contract. This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in protecting against payment defaults when Klarna provides services in advance. You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data based on Article 6(1)(f) GDPR by notifying Klarna. Providing this data is necessary for concluding the contract with your chosen payment method. Failure to provide this data will result in the contract not being able to be concluded with your chosen payment method.
Further information, in particular regarding which credit agencies Klarna transfers your personal data to, can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies . General information about Klarna can be found at: https://www.klarna.com/de/ . Your personal data will be processed by Klarna in accordance with applicable data protection regulations and as described in Klarna's privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy .
Using Klarna payment options
We use the payment service of Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna") on our website. By selecting and using payment via Klarna, the data required for payment processing is transmitted to Klarna in order to fulfill the contract with you using the chosen payment method. This processing is based on Article 6(1)(b) GDPR.
Cookies may be stored to enable the recognition of your browser. The resulting data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in offering a customer-oriented range of payment methods. You have the right to object to this processing of your personal data at any time on grounds relating to your particular situation.
For certain payment methods such as "Pay Later" (invoice), "Pay Now" (payment by direct debit, credit card, instant bank transfer), "Financing"
(installment purchase), Klarna reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies.
For this purpose, Klarna transmits the personal data required for a credit check, such as first and last name, address, gender, email address, IP address, and order-related data, to a credit agency for identity and credit verification. Klarna uses the information obtained about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) calculated using scientifically recognized mathematical-statistical methods, which incorporate address data, among other factors. Your legitimate interests are protected in accordance with legal regulations. The data processing serves the purpose of credit assessment for initiating a contract. This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in protecting against payment defaults when Klarna provides services in advance. You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data based on Article 6(1)(f) GDPR by notifying Klarna. Providing this data is necessary for concluding the contract with your chosen payment method. Failure to provide this data will result in the contract not being able to be concluded with your chosen payment method.
Further information, in particular regarding which credit agencies Klarna discloses your personal data to, can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies and for Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/credit_rating_agencies. General information about Klarna can be found for Germany at: https://www.klarna.com/de/ and for Austria at https://www.klarna.com/de/ . Your personal data will be processed by Klarna in accordance with applicable data protection regulations and as described in Klarna's privacy policy for Germany at [link to Klarna privacy policy].
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy .and for Austria under https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy .
Using the payment service provider Stripe
We use the payment service Stripe, provided by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, on our website. The data processing serves the purpose of offering you the option of payment via this service. By selecting and using Stripe, the data required for payment processing is transmitted to Stripe in order to fulfill the contract with you using the chosen payment method. This processing is based on Article 6 Paragraph 1 Letter b GDPR. Stripe reserves the right to obtain a credit report, if necessary, based on mathematical-statistical methods using credit reference agencies. For this purpose, Stripe transmits the personal data required for a credit check to a credit reference agency and uses the information received about the statistical probability of payment default to make a balanced decision regarding the establishment, execution, or termination of the contractual relationship. The credit report may include probability values (score values) that are calculated using scientifically recognized mathematical-statistical methods and whose calculation includes, among other things, address data. Your legitimate interests are protected in accordance with legal regulations. Data processing serves the purpose of credit assessment for initiating a contract. This processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in protecting against payment defaults when Stripe provides services in advance.
You have the right to object, on grounds relating to your particular situation, at any time to this processing of your personal data based on Article 6(1)(f) GDPR by notifying Stripe. Providing this data is necessary for concluding the contract with your chosen payment method. Failure to provide this data will result in the contract not being concluded with your chosen payment method.
All Stripe transactions are subject to the Stripe Privacy Policy, which can be found at https://stripe.com/de/privacy
Cookies
Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is visited again.
Cookies are stored on your computer. Therefore, you have full control over their use. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to fully utilize all the functions of this website.
The following links provide information on how to manage (including disable) cookies in the most common browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09 Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you navigate to a different page and to offer you services. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary that the browser is recognized even after a page change.
The use of cookies or similar technologies is based on Section 25 Paragraph 2 of the German Telemedia Act (TDDG). The processing of your personal data is based on Article 6 Paragraph 1 Letter f of the GDPR, due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our services. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
Analysis Communication
Using Microsoft Clarity
We use the analytics tool “Microsoft Clarity” from Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland; “Microsoft”) on our website. Microsoft is a company affiliated with Microsoft Corporation (One Microsoft Way, Redmond, Washington 98052, USA).
The data processing serves the purpose of tailoring, optimizing, and analyzing our website to user needs. The tool randomly records the movements of website visitors. This creates a log of mouse movements, scrolling behavior, time spent on the website, and clicks (a so-called heatmap).
Cookies or similar technologies are used for this purpose. The following information may be collected: IP address, time of access, click path, information about the device you are using (device type, screen size and resolution, unique device identifier, operating system), information about the browser you are using (browser type and version), location data, preferred language for displaying the website, subpages visited, time spent on the site, content viewed, and requested website or file.
User profiles are created from this data under a pseudonym. The data is not used to personally identify website visitors and is not combined with the personal data of the pseudonym holder. Microsoft is contractually prohibited from selling the collected data to other third parties.
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Microsoft has certified itself under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Detailed information about the cookies used and their function can be found at https://learn.microsoft.com/en-us/clarity/setup-and-installation/cookie-list . Information about the storage period of the collected data can be found at https://learn.microsoft.com/en-us/clarity/setup-and-installation/data-retention . Further information about data protection when using Microsoft Clarity can be found at https://learn.microsoft.com/en-us/clarity/faq#privacy , https://learn.microsoft.com/en-us/clarity/setup-and-installation/clarity-data and https://clarity.microsoft.com/terms . General information about data protection at Microsoft can be found at https://privacy.microsoft.com/de-de/privacystatement .
Using the HB Contact Service Live Chat
We use the live chat system of "HB Contact Service" from Händlerbund Management AG (Kohlgartenstraße 11-13, 04315 Leipzig) on our website. This system uses the service provider Giosg.com Ltd. for order processing. The data processing serves the purpose of direct communication between you and us as the provider, as well as web analytics.
Anonymized data is collected to operate the live chat system. Usage profiles can be created from the collected data under a pseudonym, and cookies may be used for this purpose. The collected data will not be used to personally identify visitors to this website without their explicit consent.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.
Using the LiveZilla live chat system
We use the live chat system of LiveZilla GmbH (Byk-Gulden-Straße 18, 78224 Singen, Germany; “LiveZilla”) on our website.
This system facilitates communication between you and us as the provider. Data is also collected and stored for marketing and optimization purposes. Usage profiles can be created from this data under a pseudonym.
Cookies may be used for this purpose. These cookies enable the recognition of your internet browser. The data collected using LiveZilla technologies will not be used to personally identify visitors to this website without their explicit consent, nor will it be merged with personal data about the holder of the pseudonym.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is also based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until its withdrawal.
Using the live chat system tawk.to
We use the live chat system of tawk.to inc. (187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA, “tawk.to”) on our website.
The data processing serves the purpose of communication between you and us as the provider. For the operation of the system and for web analytics purposes, anonymized data is processed. User profiles can be created from this data under a pseudonym, and cookies may be used. The cookies enable the recognition of your internet browser.
The collected data will not be used to personally identify visitors to this website without their explicit consent.
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). tawk.to is certified under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Using the live chat system tawk.to
We use the live chat system of tawk.to inc. (187 East Warm Springs Rd, SB298, Las Vegas, NV 89119, USA, “tawk.to”) on our website.
The data processing serves the purpose of communication between you and us as the provider. For the operation of the system and for web analytics purposes, anonymized data is processed. User profiles can be created from this data under a pseudonym, and cookies may be used. The cookies enable the recognition of your internet browser.
The collected data will not be used to personally identify visitors to this website without their explicit consent.
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). tawk.to is certified under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Using the live chat system “Zendesk Chat”
We use the live chat system of Zendesk Inc. (1019 Market Street, 6th Floor, San Francisco, California 94103, USA; "Zendesk") on our website.
This system facilitates communication between you and us as the provider. Usage profiles can be created from this data under a pseudonym. Cookies are used for this purpose. These cookies enable the recognition of your internet browser.
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Zendesk is certified under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of data by Zendesk, your related rights, and options for protecting your privacy can be found in Zendesk's privacy policy at https://www.zendesk.com/company/customers-partners/privacy-policy/ .
Using the Userlike live chat system
We use the live chat system of Userlike UG (limited liability) (Probsteigasse 44-46, 50670 Cologne, Germany; “Userlike”) on our website as part of a data processing agreement. The data processing serves the purpose of direct and efficient communication between you and us as the provider.
When you access our website, the chat widget is loaded from AWS CloudFront as a JavaScript file, which technically enables the chat. Cookies are also used to operate the live chat system, allowing the browser to be recognized.
Among other things, the following information may be collected and processed: date and time of access, browser type/version, IP address, information about the operating system and device used, URL of the previously visited website, number of page views, amount of data sent, and other information you provide in the chat.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. Your personal data is processed with your consent in accordance with Article 6(1)(a) of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of your data by Userlike can be found at https://www.userlike.com/de/terms#privacy-policy and https://www.userlike.com/de/data-privacy
Using the Smartsupp live chat system
We use the live chat system of Smartsupp.com, sro (Šumavská 31, 602 00 Brno, Czech Republic; “Smartsupp”) on our website as part of a data processing agreement.
The data processing serves the purpose of direct and efficient communication between you and us as the provider. Anonymized data is also collected and stored for marketing and optimization purposes, from which user profiles can be created under a pseudonym.
When you access our website, the chat widget is loaded from AWS Cloudfront as a JavaScript file, which technically enables the chat.
Cookies are also used to operate the live chat system, allowing for browser recognition. Among other things, the following information may be collected and processed: IP address, pages visited, information about the browser and device used, and personal data you provide when using the chat system.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is also based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data processing at Smartsupp can be found at https://www.smartsupp.com/help/privacy-policy/ and https://www.smartsupp.com/help/privacy/
Using the Chatra live chat system
We use the Chatra live chat system from Roger Wilco LLC (2200 Clarendon Blvd., Suite 1400A, Arlington, VA 22201, USA; “Chatra”) on our website as part of a data processing agreement.
The data processing serves the purpose of direct and efficient communication between you and us as the provider. Cookies are used to operate the live chat system, enabling the browser to be recognized. The following information, among other things, may be processed and potentially transmitted to Chatra: individual user ID, pages visited on our website, number of visits to our website, information about the device you are using, and other personal data you provide when using the chat system (e.g., your chosen username, email address). Usage profiles can be created from the data collected in this way using pseudonyms.
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Chatra is certified according to the TADPF (Telecommunications Data Protection Fund) and has therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data processing at Chatra can be found at: https://chatra.com/privacy-policy/
Using the Crisp live chat system
We use the live chat system of Crisp IM SARL (2 Boulevard de Launay, 44100 Nantes, France; “Crisp”) on our website as part of a data processing agreement.
The data processing serves the purpose of direct and efficient communication between you and us as the provider. Cookies are used to operate the live chat system, enabling the browser to be recognized. The following information, among other things, may be processed and potentially transmitted to Crisp: IP address and other personal data you provide when using the chat system.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data processing at Crisp can be found at: https://crisp.chat/de/privacy/
Using the Wildix live chat system
We use the Wildix WebRTC Kite technology from Wildix GmbH (Planegger Str. 3, 82110 Germering; “Wildix”) on our website to operate our live chat, as part of a data processing agreement.
The data processing serves the purpose of direct and efficient communication between you and us as the provider. Cookies are used to operate the live chat system, enabling the browser to be recognized. The following information, among other things, may be processed and potentially transmitted to Wildix: IP address and other personal data you provide when using the chat system (e.g., your chosen username, email address). The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data processing at Wildix can be found at: https://www.wildix.com/de/datenschutzerklaerung-von-wildix/
Using the HubSpot live chat system
We use the live chat system of HubSpot, Inc. (25 First Street, Cambridge, MA 02141, USA; “HubSpot” with an office in Ireland: HubSpot, 2nd Floor, 30 North Wall Quay, Dublin 1, Ireland) on our website as part of a data processing agreement. The data processing serves the purpose of direct and efficient communication between you and us as the provider. Cookies are also used to operate the live chat system, enabling browser recognition. Among other things, the following information may be collected and processed: date and time of access, IP address, and other information you provide in the chat history.
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). HubSpot is certified under the TADPF and has thus committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is also based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of your data by HubSpot can be found at https://legal.hubspot.com/privacy-policy and https://www.hubspot.com/security
Using the Tidio live chat system
We use the live chat system of Tidio Poland Sp. z o.o. (Wojska Polskiego 81, 70-481 Szczecin, Poland, “Tidio”) on our website as part of a data processing agreement.
The data processing serves the purpose of direct and efficient communication between you and us as the provider. Cookies are also used to operate the live chat system, enabling browser recognition. Among other things, the following information may be collected and processed: date and time of access, IP address, and other information you provide in the chat history.
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Tidio is not certified under the TADPF. Data transfers are based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de . The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. Further information on the collection and use of your data by Tidio can be found at: https://www.tidio.com/privacy-policy/ .
Using Shopify Inbox
We use the Shopify Inbox live chat system on our website, provided by Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") as part of a data processing agreement. Shopify is a company affiliated with Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The data processing serves the purpose of direct and efficient communication between you and us as the provider. Data is stored and processed for the operation of the system and for the purpose of optimizing the service. Cookies may be used to operate the live chat system, enabling browser recognition. The following information may be collected and processed: IP address and personal data you provide when using the chat system.
Your data may be transferred to and processed in third countries outside the EU, in particular in Canada and the USA. The EU Commission has issued an adequacy decision for Canada. For the USA, the EU Commission has issued an adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the EU Commission's Standard Contractual Clauses.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz and https://www.shopify.com/de/legal/dpa .
Plug-ins and other
Using social plug-ins via the "2-click solution"
We use social network plugins on our website via the "2-click solution." This means that no connection to the social network servers is established and consequently no data is transmitted without your explicit consent.
With standard plugin integration, when you access pages on our website containing such a plugin, a connection is established between your computer and the servers of the social network provider, and the plugin is displayed on the page by sending a message to your browser. In this process, both your IP address and information about which of our pages you have visited are transmitted to the provider's servers. This applies regardless of whether you are registered with or logged into the social network. Even unregistered or logged-out users are subject to this transmission. Furthermore, if you are logged into the Facebook social network, this information will be associated with your personal user account. When you use the plugin functions (e.g., by clicking the button), this information will also be associated with your user account, which you can only prevent by logging out before using the plugin. To ensure you retain control over your data, we have initially deactivated the corresponding button. You can recognize this by the grayed-out button. Without your explicit consent – in the form of activating the button – no connection to the social network's server will be established and consequently no data will be transmitted.
Only when you activate the button will it become active (highlighted) and a direct connection to the social network's servers will be established.
By activating this feature, you consent to the transfer of your data to the respective social network provider. This includes, among other things, the transmission of your IP address and information about which of our pages you have visited. If you are simultaneously logged into one or more of your social network accounts, the collected information will also be associated with your corresponding profiles. You can only prevent this association by logging out of your social network accounts before visiting our website and before activating the buttons. The
social networks listed below are integrated using the "2-click function." Further information on the scope and purpose of data collection and use, as well as your related rights and options for protecting your privacy, can be found in the linked privacy policies of the providers.
Facebook, operated by Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland): https://www.facebook.com/policy.php. Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta is certified under the TADPF and has therefore committed to complying with European data protection principles. Instagram, operated by Meta Platforms Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland): http://instagram.com/legal/privacy/ Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta is certified under the TADPF and has therefore committed to complying with European data protection principles. LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland): https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). LinkedIn is certified under the TADPF and has therefore committed to complying with European data protection principles.
Using Facebook's single sign-on feature
We use the single sign-on function (formerly Facebook Connect) of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “Facebook”) on our website.
Meta Platforms Ireland and we are jointly responsible for the collection of your data and its transfer to Facebook when this service is integrated. This is based on an agreement between us and Meta Platforms Ireland regarding the joint processing of personal data, which defines the respective responsibilities. The agreement can be accessed at https://www.facebook.com/legal/controller_addendum . In particular, we are responsible for fulfilling the information obligations pursuant to Articles 13 and 14 of the GDPR, for complying with the security requirements of Article 32 of the GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Articles 33 and 34 of the GDPR insofar as a personal data breach affects our obligations under the joint processing agreement. Meta Platforms Ireland is responsible for enabling the data subject rights under Articles 15-20 GDPR, complying with the security requirements of Article 32 GDPR regarding the security of the service, and fulfilling the obligations under Articles 33 and 34 GDPR insofar as a personal data breach affects Meta Platforms Ireland's obligations under the joint controllership agreement. This feature allows website visitors to log in to the website using their existing Facebook account. The data processing serves the purposes of verification during registration, personalization, and interest-based advertising.
To offer this feature on the website, a connection to the Facebook server is established. Cookies are used for this purpose. The following information, among other things, may be collected and transmitted to Facebook: IP address, browser information, referrer URL (website from which you accessed our website), and location data. This applies regardless of whether you are registered with or logged into the social network. Data is also transmitted for users who are not registered or logged in. If you are simultaneously connected to one or more of your social network accounts, the collected information can also be associated with your corresponding profiles. You can prevent this association by logging out of your social media accounts before visiting our website and before activating the buttons. Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
When using the single sign-on function, the website visitor's Facebook profile is linked to a customer account for this website. In this process, we receive personal data from Facebook, as specified during the login process. This may include, among other things, the following information: name, address, public profile information (e.g., name, profile picture, age, gender), email address, friend lists, and "likes."
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TMG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of data by Facebook, your related rights, and options for protecting your privacy can be found in Facebook's privacy policy at [link to Facebook's privacy policy]. https://www.facebook.com/about/privacy/
Using Cloudflare
We use the Cloudflare CDN content delivery network from Cloudflare Inc. (101 Townsend St, San Francisco, CA 94107, USA; “Cloudflare”) on our website. This is a geographically dispersed network of servers in various data centers to which our web server connects and through which certain content from our website is delivered.
The data processing serves the purpose of optimizing the loading times of our website and thus making our services more user-friendly.
The following information may be collected, among other things: IP address, system configuration information, and information about traffic to and from customer websites (so-called server log files).
Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Cloudflare has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
Your personal data is processed on the basis of Article 6(1)(f) GDPR, based on our overriding legitimate interest in designing the website to meet user needs and be targeted effectively. You have the right to object at any time to this processing of your personal data based on Article 6(1)(f) GDPR if your particular situation warrants it.
Further information on data protection when using Cloudflare can be found at https://www.cloudflare.com/de-de/privacypolicy/
Using YouTube
We use the YouTube video embedding feature on our website, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube"). YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google").
This feature displays videos hosted on YouTube within an iFrame on our website. The "Enhanced Privacy Mode" option is enabled. This means that YouTube does not store any information about visitors to our website. Information is only transmitted to and stored by YouTube when you actually watch a video. Your data may be transferred to the USA. The EU Commission has issued an adequacy decision for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). YouTube has certified itself under the TADPF and is therefore committed to complying with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is also based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on the collection and use of data by YouTube and Google, your related rights, and options for protecting your privacy can be found in YouTube's privacy policy at https://www.youtube.com/t/privacy .
Integration of the Händlerbund member logo
Our website features the Händlerbund member logo (Händlerbund eV, Kohlgartenstraße 11-13, 04315 Leipzig). When you access our website, your browser automatically sends information to the Händlerbund eV server. This information is temporarily stored in a server log file for 7 days. The following information is collected automatically and stored until it is automatically deleted:
The temporary storage of the IP address by the system is necessary to enable the delivery of the website. For this purpose, the IP address must be stored for the duration of the session. Storage in log files is carried out to ensure the functionality of the website. In addition, the data serves to optimize the website and to ensure the security of the IT systems. This data is not stored together with other personal data. The legal basis for data processing is Article 6(1)(f) GDPR.
Integration of the buyer seal logo
Our website features the buyer seal logo (Händlerbund Management AG, Kohlgartenstraße 11-13, 04315 Leipzig). When you access our website, your browser automatically sends information to the Händlerbund Management AG server. This information is temporarily stored in a server log file for 7 days. The following information is collected automatically and stored until it is automatically deleted:
The temporary storage of the IP address by the system is necessary to enable the delivery of the website. For this purpose, the IP address must be stored for the duration of the session. Storage in log files is carried out to ensure the functionality of the website. In addition, the data serves to optimize the website and to ensure the security of the IT systems. This data is not stored together with other personal data. The legal basis for data processing is Article 6(1)(f) GDPR.
Using Pushly
We use the Pushly plugin from WebLab GmbH (Großbeerenstraße 169-171, 12277 Berlin; "Pushly") on our website.
The data processing serves the purpose of converting our online shop into an Android or iOS app. For this purpose, the following data, which we receive in particular through your input during the ordering process, is transmitted to Pushly and temporarily stored on Pushly's servers within the EU: name, email address, customer ID, order number, payment method, billing and shipping address. Your data will not be shared with any other third parties.
A cookie may be used when the advertising banner for our online shop's app is displayed. This cookie stores when you have clicked away the advertising banner and prevents the banner from being displayed again in the future.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telemedia Act (TDDDG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. Your personal data is processed on the basis of Article 6(1)(f) GDPR, based on our overriding legitimate interest in providing our services in a customer-oriented and user-friendly manner. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
Further information on data protection at Pushly can be found at: https://www.pushly.de/datenschutz
Data subject rights and storage period
Storage duration
After complete contract fulfillment, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.
Rights of the data subject
Provided the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability.
Furthermore, pursuant to Article 21 Paragraph 1 GDPR, you have the right to object to processing based on Article 6 Paragraph 1 f GDPR, as well as to processing for direct marketing purposes.
Right to lodge a complaint with the supervisory authority
According to Article 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is unlawful.
You can lodge a complaint with the supervisory authority responsible for us, which you can reach using the following contact details:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia,
P.O. Box 20 04 44,
40102 Düsseldorf, Germany
, Tel.: +49 211 384240,
Fax: +49 211 38424999,
E-mail: poststelle@ldi.nrw.de
Right to object
If the processing of personal data listed here is based on our legitimate interest pursuant to Article 6(1)(f) GDPR, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
Following your objection, the processing of the data in question will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.
Last updated: October 22, 2024
